23234 Red River Drive, Katy, Texas 77494, United States
Frequently Asked Questions
Please reach us at phillips.alford@gmail.com if you cannot find an answer to your question.
We are located at 23234 Red River Dr. in Katy, Texas in the office park closest to the intersection of Kingsland Dr. and Grand Parkway (behind Lupe Tortilla, in the same building as Katy Family Counseling). NOTE: Use Google maps, we are hearing that Apple maps is not giving an accurate location!
Q: What can I expect in my first therapy session?
A: The first session is a chance for us to learn about your concerns, set goals, and discuss the best treatment options. It’s a relaxed, no-pressure environment.
Q: How long does therapy take?
A: The length of therapy varies depending on individual needs. Some clients see improvement in just a few sessions, while others benefit from longer-term support.
Q: Do you accept insurance?
A: We are a private pay practice and do not accept insurance. However, we can provide superbills for clients who wish to seek reimbursement from their provider.
Q: How do I know if my child needs therapy?
A: If your child is experiencing persistent emotional distress, behavioral difficulties, social struggles, or academic challenges, therapy can provide effective support.
Q: Will my child’s therapy be confidential?
A: Yes, with some exceptions related to safety concerns (e.g., harm to self or others). We always involve parents in a way that supports the child’s therapeutic progress.
Q: What age groups do you treat?
A: Typically, we treat children as young as 5 years old, as well as families and adults. Feel free to contact us if you have questions.
Q: Do you provide school consultations?
A: Yes, we work with parents and educators to support children in school settings, including developing behavior plans and advocating for accommodations.
Q: What is Cognitive-Behavioral Therapy (CBT)?
A: CBT is an evidence-based approach that helps clients identify and change negative thought patterns and behaviors. It’s highly effective for anxiety, depression, and behavior challenges.
Q: What is EMDR therapy?
A: Eye Movement Desensitization and Reprocessing (EMDR) is a specialized therapy that helps individuals process traumatic memories and reduce distressing symptoms.
Q: Do you conduct psychological evaluations?
A. Yes, dependent upon need. As part of the intake for services, we can certainly discuss need for evaluation and make recommendations accordingly.
Q: Is a psychological evaluation required to begin services?
A: No, as part of the initial intake we typically gather enough information to understand the needs of our clients and development treatment plans accordingly.
Q: Do you offer Independent Educational Evaluations [IEE]?
A: No, but can refer to services who may be of benefit.
Q: Do you offer psychological evaluations for custody or divorce proceedings?
A: No, this is considered a forensic evaluation and we do not focus on these services in our practice.
Q: How do I schedule an appointment?
A: You can call us at 281-698-7792 or use our online scheduling system [Calendly Link].
Q: What is your cancellation policy?
A: We require a 24-hour notice for cancellations. Missed appointments without notice will be subject to a cancellation fee.
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